Press & media

communications

The purpose of this external communication policy is to maintain a professional image of STAR ROBOTICS while ensuring effective and consistent communication with the press, professional media, and other external stakeholders. This policy aims to optimize the use of our content, including information, images, and labels, and to prevent disorder in our external communication channels.

Key Principles

Consistency and Accuracy

All external communications must adhere to the highest standards of accuracy and consistency with STAR ROBOTICS’ brand identity and messaging.

Transparency

Transparency is key in our communication with the press and other external stakeholders. We will provide honest and truthful information while respecting confidentiality when necessary.

Timeliness

We will strive to respond to press inquiries and media requests promptly and within reasonable timeframes to ensure timely dissemination of information.

Professionalism

All interactions with the press and professional media will be conducted in a professional manner, maintaining courtesy and respect at all times.

Protection of Intellectual Property

We will protect STAR ROBOTICS’ intellectual property rights, including trademarks, copyrights, and proprietary information, in all external communications.

Official Press Contacts

Phone: +228 96 55 04 67
E-mail: p ress@robotics.dwstogo.com
Website: Press & Media

Guidelines for External Communication

Press Releases

Press releases will be issued through official channels and approved by designated personnel to ensure accuracy and relevance.
Press releases will be published on the STAR ROBOTICS website’s press section and distributed to relevant media outlets

Media Inquiries

All media inquiries will be directed to the official press contacts listed above.
Designated personnel will handle media inquiries promptly and coordinate responses as necessary.

Interviews and Media Engagements

Requests for interviews or media engagements will be evaluated and coordinated by designated personnel.
Spokespersons representing STAR ROBOTICS will be prepared and briefed to ensure consistent messaging and professionalism.

Use of Content

External parties seeking to use STAR ROBOTICS’ content, including information, images, and labels, must obtain proper authorization from designated personnel.
Unauthorized use of STAR ROBOTICS’ content will be addressed promptly and may result in legal action if necessary.

Compliance

All employees and representatives of STAR ROBOTICS are required to comply with this external communication policy. Any violations or concerns regarding external communication should be reported to the designated communication authorities within the organization.

Review and Updates

This external communication policy will be reviewed periodically to ensure alignment with STAR ROBOTICS’ objectives and industry best practices. Updates may be made as necessary to address emerging needs and challenges in external communication.

Date of Implementation

This external communication policy is effective immediately upon issuance and shall remain in effect until further notice.